Services
Two kinds of IT support, one standard.
Home tech support for the everyday stuff, and business IT support for the things a small business cannot afford to have go wrong. Both come with plain English and no upselling.
General Tech Support
A fast, no-nonsense first port of call when something is not working and you do not know why. Most problems get sorted with a phone call and a bit of basic troubleshooting, not a callout.
- Talked through over the phone, no jargon
- Basic troubleshooting and diagnosis
- Honest answer on whether it needs anything further
- No sales pressure, no add-ons pushed on you
Home IT Support
Slow laptop, WiFi that keeps dropping, an inbox full of scam emails, a new phone that will not talk to the printer. We sort out everyday tech problems in plain English, remotely or in person across Teesside.
- Virus, malware and scam clean up
- WiFi and home network setup
- New PC, laptop, phone or tablet set up
- Desktop PC hardware repair and upgrades
Business IT Support
Networks, Microsoft 365, cybersecurity and backups, kept running and explained in plain English. Remote support UK wide, with on-site visits across Teesside for businesses that want someone in the building.
- Network setup and ongoing management
- Microsoft 365 and Google Workspace support
- Cybersecurity essentials and staff awareness
- Backups and disaster recovery